ROUTE, METHOD, CUSTOMS

Route Method

The Mega Movers are operated by Webb’s International Removals Ltd

Brexit has basically put an end to our Weekly Scheduled Service which we were very proud of,   not one professional Removal Company could match our schedules, reliability, even in 2020 with the Covid restrictions we carried out Ninety-five round trips to the Balearics,

 

Shared Load Service, 

As from January 2021 we are going to introduce a fortnightly service plus the Customs procedure,    unless stated otherwise, all Jobs are priced as a “Shared Load”

How the Shared Load System Works,      UK to Spain and the Islands

Your Collection will be carried out by our professional Crew utilising a variety of vehicles, primarily  the most practical for your  Job,     Crew will be writing up the Inventory, this has to be reasonably accurate,  for Customs formalities

Your effects will then be transferred at our Kent Depot to the Prime Mover as the picture above,  your Documentation will then be presented to our Customs Agent in the UK,  when your documentation is cleared the UK Office will advise of departure,      the truck will then travel to La Jonquera on the French Spanish Border to our Spanish Agents for clearance

As Webb’s are both a Spanish and British Company we do believe we have an edge over those whom are not,  Customs Clearance can take six hours or like our colleagues  recently experienced,  six days  !

Our UK and Spanish office will ensure that the Agent has the necessary documentation for clearance,  however in certain circumstances they may ask for something we are not aware of,  so we do need a reliable contact number for you, its still a learning curve

Customs Clearance requires “Webb’s” to pay all Customs Fees, Import Taxes, Charges before the truck will be released from Customs Parking,     it is not our responsibility to  discuss or argue how these charges have been levied.      it is our aim to get out of there as quickly as possible to get the over night sailing from Barcelona to Palma

The relevant Office will be in touch with you as soon as the Vehicle is Custom Cleared,     they will send you the relevant Invoices, to include,  the Transport and Customs Fees,     these charges need paying in Full by return,        Only when all charges are paid in cleared funds can the Mallorca Depot arrange a delivery date.

Remember the Truck may well clear For Example on the Thursdaybe here in Mallorca in the morning, ready to unload,

The truck is unloaded at our Mallorca Depot, where we have a fleet of nine smaller delivery vehicles, these are required due to limited access for the large truck.

Please note that delivery or collection  can only be “indicated”  by either the UK or Mallorca Depot in writing.    Not the Crews ! 

Please read the Notes at the Bottom, 

 

‘Sole Use of Vehicle’ To Mallorca or the UK

This is where it has been agreed and quoted on you having a sole use of vehicle, basically you call all the shots,

Now Customs procedure is still required,    there’s no Fast Track or Speedy Boarding,    the days of old where 200 Marlboro and a bottle of Brandy speeded up procedure is long gone,    the fact that you are not waiting for the Shared load service to fill, less paperwork for us to process, you will get your effects quicker,    but there is NO guarantee,

Mallorca to the UK, Shared – Part Load Service

In the ‘Spirit’ of a Shared Load Service your move is exactly that!     Goods are collected by our fleet of smaller vehicles and brought to our Calvia Depot, to be transferred onto our Mega Mover ready for departure,

Again Customs formalities are required,  yes Spain is a lot more involved,   now just to clarify,    an Export Document is required from Spanish Aduanas for each and every job,

So prior to your collection our Secretary will be in touch with you,  a Power of Attorney is required, Passport, NIE Copies is needed PRIOR to collection,      then the Inventory which is done by our Crew,

There is also the TOR1 Form for those applying for VAT, Duty Free Entry

Two Days to Clear Paperwork,   Third Day down at Customs near the Airport for inspection,     Fourth day,  Ferry to Barcelona,

Then its a two day drive up to Calais,     the Truck is processed at Port Control,      the Truck then will go to our Kent Depot to await clearance  from our Customs Agent whom will clear the pre lodged Documentation from Spain and Calais Port Control,

When that is done,    the relevant Office will be in touch,    advise on Final Fees, these are payable by return,   when we have notice of cleared funds,  then the UK office will discuss a mutually agreeable delivery date,

So,  its a good ten to fourteen working days minimum,        Joys of Brexit !

Please note that deliveries are within normal working hours. Deliveries required out of normal hours may well be charged extra.

 

 

 

Mallorca to the UK Special, Sole Use

Please see above !           There’s not any scope to reduce the time spent on Customs procedure in Spain,       likewise the same in the UK,

Once cleared in UK,          speak to Gareth Webb 0044 7812 605488 regarding arrangements,

(Subject to Logistics, Customs procedure and our T & Cs)

Delivery Ex Store – Mallorca or the UK

If you have booked a delivery date, fine, If not, as soon as you know for certain that you require your effects delivered, please contact the relevant Office immediately as our service is often booked up to seven working days ahead. We obviously will endeavour to accommodate the odd miracle, but as much notice as possible please!

 

Notes. 

To reiterate, Brexit has created so much bureaucracy that it is impossible to give exact delivery dates,      Customs procedure is something we have no control over, what we do have is experience, the first Company to operate a Shared Load Groupage Service in and out of the Balearics post Brexit,  that’s not a bad accolade,

We are both Spanish SL and a British Ltd Company,    so accountability to the authorities,

For Export,  documentation is issued at, Kent depot CT7 ONE , and Palma de Mallorca

For Import, Cleared at  La Jonquera on the French Spanish border as well as our Kent Depot CT7 ONE

Import Charges,       as mention previously,   it is not our responsibility to question Customs,     you have a right of appeal against Customs, Not Us,       we have to pay these charges prior to the truck being released,

I would like to point out  is that we are learning daily,     however there is disparity between Customs procedure in Spain,   “No Comment”

Customs Inspection, 

We understand that as from the beginning of April 2021 that the EU as well as the UK will start “inspecting”  documentation, consignments,    at the moment there is a period of grace, so no doubt transit times will get longer,

Free Storage Period, 

This is only available if notified to us in writing at the time of collection,      should we be advised that you need Storage after collection,      we reserve the right to charge double handling, storage ,

 

 

 

 

 

A Few Things Explained!

It is in all ‘Movers’ Terms & Conditions that they can ‘Part Load’ your move, unless it is written in the contract that you will be having the truck just to yourself. It is also written that they can sub – contract your job out to another carrier! Webb’s Removals do not sub contract out the UK, Mallorca, UK Service.

What a Lot Of Customers are not Aware of

  • HGV Trucks are restricted to 90 Klms top speed
  • Customs Clearance is now required
  • Maximum of ten hours driving per day
  • Min break of twelve hours per day
  • Not allowed to drive HGV on the Continent on Sundays, Bank Holidays, Fiestas, French Peak Holiday Weekends
  • French Customs do target UK plated vehicles which is a proven fact, (we have both Spanish and UK plated Vehicles)

It is 19 Hours just driving Calais to Barcelona on the Speed Limiter.

Driving Down?

There are two routes from Dover which are:

  1. Calais, Reims, Dijon, Lyon, Montpellier, and Barcelona. This is the most effective, although more expensive route with regards to road tolls, we use this route as it is more ‘truck friendly’.
  2. Or try, Calais, Paris, Clermont Ferrand, Millau [Over the New Bridge, Stunning Views] Lodeve, Beziers, Barcelona,this is a far prettier route, very hilly in the South, it is mathematically shorter, but Paris can be a nightmare.

Getting round Barcelona to the Port

Go round the ring road, almost a complete circle or run the gauntlet and go on the main road into Barcelona. Five minutes after you leave the First Toll Booth just outside Barcelona get into the left hand lane headed for Barcelona. You will come to another toll booth, and then it is signposted Port, Zona Franca. You will start going through the tunnels (NO HGVS ALLOWED) after 5 minutes, watch out for exit number 21. If you miss this just go to the next one and come back on yourself. The Port is a two minute walk from ‘The Ramblas’.

Barcelona Port
W Barcelona, Barcelona, Spain

Bit of Advice

When driving in Spain, especially around Barcelona, do not be distracted by anyone saying you have a puncture or a problem with your vehicle, they are deliberately trying to distract and possibly rob you.

I would suggest that you place all valuables, passports etc. in a concealed place whilst travelling, robbery, happens only to frequently to foreign registered vehicles.


A Reliable and Regular Service to and from Mallorca, EST 1985  

Call us UK 01843 585055 ⋅ Mallorca 0034 971 693566 or email sales@webbsremovals.com